Cruise News

Regent Seven Seas finds three new ways to enhance guest experience

Regent Seven Seas has found three new ways to improve even further the cruise experience for its guests.

It is virtually doubling internet bandwidth size across its fleet by January 2020 to make free internet surfing faster and even more reliable on all devices. Bandwidth expansion starts this month.

The Internet Cafe on Seven Seas Mariner

Signing on to Wi-Fi will be smoother through a log-in webpage that appears when guests connect to the ship’s network, and guests will have a more streamlined log-in process enabling unlimited complimentary and effortless web surfing.

Also from April a free unlimited valet laundry service is being introduced for guests sailing in Master and Grand Suites.

And from October a new Digital Guest Survey will also help Regent track guest experiences and feedback in real-time and replaces end-of-cruise paper guest satisfaction questionnaires.

Says Jason Montague, Regent Seven Seas Cruises’ president: “Across our fleet we continue to refine the small details, such as creating a faster internet, including free valet laundry service for Master and Grand Suite guests, and deploying a tool for real-time guest feedback. This significant investment demonstrates our commitment to providing guests with an unrivalled experience.”

Posted on 4th April 2019 at 12:36 pm in Cruise News | Cruise Lines | Regent Seven Seas |

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