Cruise News

Meet ‘Pepper’, the robot that will be assisting guests on Costa ships

The world’s first seaworthy humanoid robot will join Costa Cruises in the spring to work alongside staff on board Costa Diadema and sister ship AIDAprima.

Costa Cruises have signed an exclusive agreement worth more than one million euros with the French company Aldebaran for the world’s first deployment of “Pepper” robots on board cruise ships.

Costa Cruises' humanoid robot PepperPepper robots can read human emotions and are built to interact with people by communicating through intuitive interfaces including voice and touch. Speaking fluent English, German and Italian, the friendly and engaging robots will add a whole new digital dimension to the cruise experience and bolster Costa’s customer service offering.

The robots will even be able to provide recommendations on restaurants, events and excursions.

Pepper had his work cut out to win the job, having to undergo an intensive internship programme on AIDAstella and display his seaworthiness and ability to engage with guests and crew. Having successfully completed the trial period, it is anticipated Pepper robots will jbe sailing on every Costa and AIDA ship by summer 2016.

The robot take the environment and surroundings into account and his numerous joints and wheels enable him to move fluidly. His 3D camera allows him to detect people and their movements and he is able to analyse expressions and voice tones using the latest advances in voice and emotion recognition.

PEPPER’S VITAL STATISTICS

  • Pepper is 120 cm and weighs 28 kg
  • 17 joints for graceful movements
  • 3 omnidirectional wheels to move with agility
  • 3D camera for detecting people and their movements and interact with them
  • 10-inch touch screen

  • Posted on 18th December 2015 at 12:04 pm in Cruise News | Cruise Lines | Costa Cruises |

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