Cruise News

‘Hassle-free boarding’ as Port Everglades cruise terminal undergoes state-of-art transformation

Carnival Corporation has completed a multi-million-dollar redesign and upgrade of Cruise Terminal 2 at Port Everglades in Fort Lauderdale, used exclusively by Princess Cruises.

The terminal now features a more streamlined departure design, interactive experiences, movie theatre and more comfortable pre-boarding areas transforming guests’ experience as they prepare to start their cruise vacation.

Cruise Terminal 2 at Port Everglades
Cruise Terminal 2 at Port Everglades aims to make the arrival experience exceptional

“When our guests arrive at the terminal excited about their cruise, that’s a great opportunity for us to begin immersing them in a more personalised and hassle-free vacation experience,” said John Padgett, chief experience and innovation officer for Carnival Corporation.

“We have completely transformed the arrival so that our guests can board at a pace that’s more relaxed and convenient for them. Our focus is on the entire guest experience with a special emphasis on making the arrival experience exceptional. From guests’ homes through the cruise terminal and to their stateroom, every guest engagement is intended to maximise their vacation experience.”

The 141,000-ton Regal Princess will be the first ship to depart from the newly redesigned terminal on Monday (13 November) when she begins a series of preview cruises introducing Ocean Medallion Vacations.

The terminal’s transformation includes the addition of Carnival Corporation’s proprietary xIoT (Experiential Internet of Things) network, which is activated by the Ocean Medallion. As a result, guests sailing on Medallion Class ships will enjoy streamlined boarding and a more personalised arrival experience as soon as they enter the terminal.

That includes interacting with their Ocean Tagalong on a gigantic LED screen that surrounds the Ocean Portal area where guests enter after clearing the security and check-in area. Ocean Tagalongs are digital companions that guests create and personalise using the SocialOcean app.

Guests’ Ocean Tagalongs take centre stage on the Ocean Portal screen in the heart of the terminal as the avatars of guests in the immediate area appear in a vibrantly-animated ocean setting that creates an excellent photo moment.

For guests wanting to stay connected prior to boarding their cruise, Terminal 2 now features Carnival Corporation’s new MedallionNet that provides cruise guests in the terminal and onboard Medallion Class ships with easy-to-access Wi-Fi that features exceptional speeds and bandwidth, pervasive stateroom signal strength and unprecedented service consistency.

On the first floor, guests also can relax in the OceanView Theatre – a comfortable cinema that features the award-winning, originally produced Ocean Original travel series that transports viewers to new and exotic places, introduces them to extraordinary people who live there and provides inspiration for near and far ocean travel. 

The terminal’s second level offers picturesque views of Fort Lauderdale’s Intracoastal Waterway and the magnificent Princess Cruises ships docked for departure.

It also includes another interactive Ocean Tagalong experience that allows guests to direct their “creatures” through a series of screens by moving their arms and hands to control the creature’s swimming motions and directions, as guests prepare for ship boarding.

Posted on 10th November 2017 at 03:32 pm in Cruise News | Cruise Lines | Princess Cruises |

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