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Cruise agents making the biggest waves rewarded by CLIA UK & Ireland

Cruise agents showing innovation, expertise and who contributed most to the success of cruising have been rewarded in the CLIA UK & Ireland Cruise Excellence Awards 2015.

The awards recognise those who “demonstrated exceptional levels of knowledge, leadership and inspiration”.

The Rising Star award was presented to FlexiCruise for its continued growth through product development and customer engagement, while the Innovation in Cruise award went to Jetline Cruise for innovative packaging while moving to a more engaging cruise proposition for customers.

The Online Travel Agency of the Year award wentfor the fourth year running to IGLU Cruisereflecting the company’s continued evolution of the online offering and customer experience.

High Street Travel Agency of the Year was awarded, for the second year running, to Trailfinders who “demonstrated a focus on training and continued growth in cruise holidays while ensuring an exceptional customer experience”.

Travel Agent Business of the Year was awarded to World Travel Holdings (Cruise 118) which demonstrated a strong investment in training, an enthusiasm for personal development and for supporting CLIA events.

CLIA introduced two new awards for 2015. The Cruise Expert of the Year award went to Sarah Bolton from Travel Counsellor for demonstrating a positive attitude in going above and beyond expectations and showing a desire to continually increase her cruise knowledge. The Cruise Advocate Award was presented to Alison Earnshaw from World Travel Holdings (Cruise 118) for her drive, commitment, dedication and professional development.

The CLIA UK & Ireland Award for Outstanding Contribution to the UK & Ireland Cruise Community was presented to David Dingle, Kathryn Beadle and Trevor Dupont for their significant contribution to the success of UK cruising.

Kathryn and Trevor have committed themselves to working tirelessly with the travel trade, encouraging greater engagement to the benefit of the industry.

David received the award for his exceptional contribution to the cruise industry over more than 30 years. He is a tireless campaigner and his knowledge of cruise is second to none. He has proved to be a driving force in raising the profile of cruising now making it a mainstream holiday choice.

CLIA UK & Ireland director Andy Harmer said: “I’m delighted we have been able to recognise some truly outstanding people and companies who have gone over and above expectations in promoting and selling cruise holidays.”

Posted on 14th December 2015 at 11:00 am in CLIA | Cruise News | Cruise Lines |

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